Privacy Policy

1. Who we are

Insight Guard is operated by INNERSENSE LABS LLC. For privacy questions, contact info@insightguard.tech.

2. Information we may collect

• Contact information, such as your name, company name, and email address.
• Account and billing information needed to provide the service.
• Technical and usage information, such as IP address, browser type, device information, and service logs.
• Information you submit when contacting us or requesting access.

3. Product data and design choices

Insight Guard is designed around a minimal-data posture. By default, we aim to avoid storing raw end-user text unless storage is explicitly required for a feature, support workflow, legal obligation, or separate written agreement.

• We may process hashes, metadata, configuration data, and audit-related identifiers.
• We may retain service logs and operational telemetry for security, reliability, and abuse prevention.
• Customers remain responsible for determining what data they send to the service.

4. How we use information

• To operate, maintain, and secure the website and service.
• To provide customer support and respond to inquiries.
• To process payments and manage subscriptions.
• To monitor performance, detect abuse, and improve the service.
• To comply with legal obligations and enforce our Terms.

5. How we share information

We do not sell personal information. We may share information:

• With service providers who help us operate the website, payments, communications, or infrastructure.
• When required by law, legal process, or regulatory obligation.
• To protect rights, safety, security, or the integrity of the service.
• In connection with a merger, acquisition, financing, or sale of assets.

6. Payments

Payments may be processed by third-party payment providers. We do not store full payment card details on our own servers unless expressly stated otherwise.

7. Cookies and analytics

We may use cookies or similar technologies for website functionality, security, and analytics. You may be able to control certain cookie settings through your browser.

8. Data retention

We retain information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security and operational integrity.

9. Data security

We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission or storage is completely secure.

10. International use

Your information may be processed in jurisdictions other than your own, subject to applicable law and operational requirements.

11. Your choices

• You may contact us to request updates to certain account or contact information.
• You may opt out of non-essential marketing communications.
• Depending on applicable law, you may have additional privacy rights.

12. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

13. Contact

Questions about this Privacy Policy may be sent to info@insightguard.tech.